Web designers, especially when just starting out, don’t have much of an advertising budget. So where does most new business come from? You may get a trickle of new business from people who stumble upon your website, but odds are the vast majority of your business is going to come from word of mouth. To make sure everybody’s on the same page, word of mouth advertising is when people who are familiar with you or your business personally recommend you to someone they know who needs your services.
These recommendations are often far more effective than traditional advertising. If someone sees your name on a billboard, they don’t actually know anything about you as a person or your quality of service. If they find out about you from one of your customers or a business associate, there’s an extra piece of information. You’ve dealt with at least one person who thinks highly enough of you to throw your name out there. Your potential customer now has a record of people who have interacted with you and not regretted it. You’re one for one.
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