May, 2007

May 30th, 2007

Adventures in CSS Entomology

Today I came across a CSS bug that I had never seen before. Apparently, in IE6/7 there are circumstances under which certain form elements will inherit the margin of the tag they appear in. In my case, I had a contact form where each element was inside a paragraph tag with a left margin of [...]

May 23rd, 2007

Don’t Reinvent the Wheel

When I stop and think about it, I’m amazed at the number of talented code writers who freely share their work with the rest of the world. There are a lot of generous souls in the web design industry. If you want your web site to have a DHTML menu or a thumbnail gallery or [...]

May 16th, 2007

New Business From Existing Customers

Conventional marketing wisdom tells us that it is cheaper to keep existing customers than it is to find new customers. For businesses with products and recurring services, it’s usually obvious how to generate new income from past customers: they buy another box or another haircut or whatever. While there are exceptions, a lot of web [...]

May 2nd, 2007

Include Support Costs in Your Quote

Projects have a natural ending point. You and the client are both satisfied with the work. Checks are cashed, and to-do list items are checked off. A few months later, the client calls you concerned because some particular feature isn’t what they expected. They had signed off on the completed work months ago, but this [...]

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